Presales Engineer

About DealHub:

DealHub is a leading provider of sales engagement solutions, enabling businesses to streamline their sales processes and close deals faster. With cutting-edge quote-to-revenue solutions, DealHub empowers sales teams to optimize workflows, enhance customer interactions, and drive revenue growth.

Position Overview:

DealHub is seeking a highly motivated and experienced Presales Engineer with a solid background in tech companies and SaaS products, and expertise with owning the RFI/RFP process. 

The Presales Engineer will play a crucial role in the sales process by delivering accurate and compelling responses to RFIs, RFPs, and RFQs in collaboration with multiple stakeholders.

Key Responsibilities:

• Manage the End-to-End RFI Process: Own the entire Lead RFI/RFP from prospects and customers across multiple functions in the organization. Generate clear and accurate responses in a polished, high-quality document(s) on time.
• Content Management: Develop and maintain a centralized knowledge base of standard responses, product details, and technical documentation for use in RFIs and RFPs. Continuously update content to reflect the latest product developments and industry trends.
• Cross-functional Collaboration: Work closely with product managers, engineers, sales, and marketing teams to ensure all RFI responses are accurate, up-to-date, and aligned with the company's messaging and product capabilities.
• Quality Assurance: Ensure all RFI responses are consistent, persuasive, and meet DealHub’s quality standards. Tailor responses to address specific client needs and business requirements.
• Project Management: Manage multiple RFI and RFP projects simultaneously, ensuring timely and effective responses. Track and report on progress, managing stakeholder expectations and deadlines.
• Competitive Intelligence: Analyze competitor RFI responses and positioning, providing insights to the product and sales teams to refine DealHub’s competitive edge.
• Sales Support: Collaborate with the sales team to create proposals and presentations that communicate DealHub’s value proposition effectively. Help craft narratives that address key decision-makers' concerns and highlight product strengths.

• 3-5 years of experience in similar roles, preferably in SaaS companies, managing RFIs, RFPs, or similar documentation processes.
• Strong understanding of business applications and sales processes.
• Exceptional organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Strong interpersonal and communication skills with the ability to work cross-functionally with various teams and stakeholders.
• Meticulous attention to detail with the ability to produce error-free, professional documents.
• Excellent writing and editing skills, with experience crafting compelling narratives for technical and non-technical audiences.
• Familiarity with RFP/RFI response software (such as RFPIO, Loopio) and CRM systems (Salesforce, HubSpot, or similar).
• Sales-oriented approach and ability to take customer meetings.