Onboarding Manager

DealHub provides a leading solution to streamline quote-to-revenue processes. We provide our customers with full onboarding and implementation processes, which are done by the Customer Success team and the Onboarding Manager especially.

The Onboarding Manager is responsible for leading the customer's onboarding process, both high-level and detailed design, while acting as the customer's trusted advisor.

Your day-to-day tasks will include customer meetings and calls in different time zones, collaborating with different teams, and technical in-depth configuration of the Dealhub's solution and its ecosystem.

You will be responsible for collecting customer's business requirements, designing and building the configuration and integrations, answering questions, and ensuring the client is satisfied with the solution. You'll lead the onboarding process and projects end-to-end, and make sure to provide the best solution for our customers worldwide.

It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical challenges!

• Fluent in English (both written and verbal)
• Excellent communication skills with strong customer-facing orientation
• Extraordinary logical thinker, with strong analytical skills and a data-oriented mind
• Strong project management skills and ability to manage multiple tasks
• Great ambitious and problem-solving approach
• Ability to work in different time zones and manage your calendar independently
• Collaborative persona that loves working in a team
• Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems / Economics)
• Experience or proven knowledge of CRM tools (Salesforce / HubSpot / Microsoft Dynamics) - advantage
• Experience implementing end-to-end software- a great advantage!