תיאור המשרה
We are Tailor Brands. We built a platform that builds businesses. From launching and managing to growing a business, Tailor Brands is the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses
Our "Guidance Engine" assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard.
Through our business-building platform, we’re turning the process of starting, managing, and growing a business into a better experience; we’re simplifying the business journey.
At Tailor Brands, we believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business
We need you!
We’re looking for a detail-oriented AI QA Specialist to test, monitor, and optimize AI interactions. You’ll identify patterns, improve performance, and collaborate with the team to enhance our AI systems. Strong communication, analytical skills, and tech proficiency are essential. Experience in customer facing roles, or QA is a plus. A proactive mindset and ownership are key.
Key Responsibilities:
- Conduct daily testing to ensure seamless and uninterrupted operations.
- Monitor calls to identify behavioral and technical patterns, pinpointing areas for improvement.
- Collaborate with team members to drive progress and achieve shared goals.
- Native English speaker with exceptional written and verbal communication skills.
- 2 years of experience in either: Customer facing roles (sales, customer support or Tech oriented roles—data analysis, QA, programming.
- Analytical and structured thinker — experience with data platforms and KPIs is a plus.
- Highly diligent with the ability to prioritize tasks effectively.
- Proactive and ownership-driven with a strong “can-do” attitude.
- Eager to learn and grow in a fast-paced environment.
Nice to Have:
- Previous experience working with AI agents and related technologies.
- Background in quality assurance (QA).
- Familiarity with legal terminology.
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