Product Manager

Empathy is on a mission to help families with everything they face after the loss of a loved one. With an award-winning product, powered by tech and driven by purpose, we provide peace of mind by guiding families through all the tedious and time-consuming tasks that follow a loss, automating many of the processes so that they can focus on what truly matters.

Our team is passionate, empathetic, and dedicated to providing world-class solutions to families in need. We work collaboratively to identify pain points and design elegant solutions that empower and support our users.

You will be part of a close-knit team of product managers, designers, engineers, and business owners, all working collaboratively to deliver innovative, high-quality products. In your role as a Product Manager, you'll have a key role in shaping the future of our products, directly impacting the lives of families during their times of need.

• Conduct in-depth research to identify and validate customer needs and pain points, utilizing various methods such as observations and conversations with users.
• Gain a comprehensive understanding of the challenges faced by families during post-loss situations.
• Utilize your experience in product management to guide the development of our software, ensuring it effectively meets the needs of our users.
• Work closely with designers, engineers, and business stakeholders to define product requirements, prioritize features, and oversee the delivery of high-quality software within budget and on schedule.
• Employ data-driven insights to measure product success and identify areas for improvement.
• Stay informed about industry trends and emerging technologies relevant to our product domain.

• At least 3 years of experience in Product Management, with a strong record of developing, growing, and managing impactful software products.
• A results-oriented mindset with a track record of delivering products that meet customer needs.
• Excellent analytical skills, with experience in using data to inform product decisions.
• Strong communication skills, capable of presenting complex ideas in a clear, concise manner.
• Exceptional ability to multitask and operate effectively across various functions. This includes maintaining a sharp focus on multiple tasks simultaneously, ensuring each is given the right priority and attention to detail.
• A keen eye for detail and a passion for creating outstanding user experiences.
• Experience with analytics tools, utilizing both qualitative and quantitative data to guide product decisions.
• Independent, self-motivated, and adaptable to changing domains.
• Team player with strong interpersonal skills, leading and contributing to cross-functional teams.
• A genuine passion for using technology to solve complex problems and positively impact people's lives.
• Experience in sectors dealing with family services, caregiving, or similar domains is a plus.