Payments Risk Analyst

We are looking for a Payments Fraud Specialist to join our Payments team.

• Analyze the results of our internal fraud tool and improve our monitoring processes.
• Work with our Third party to minimize unnecessary declines, and improve success ratios. (reduce false negatives)
• Monitor and report on chargeback, fraud, and abuse metrics.
• Conduct deep analyses of fraud events and provide actionable recommendations.
• Assist in sourcing and implementing new fraud prevention tools.
• Assist in defining the company fraud prevention strategy.
• Work with internal teams to define and optimize operational procedures.
• Work effectively with internal partners including Customer Success, Risk, and Payments, to resolve escalations in various payment fraud incidents.
• Provide training and coaching to new team members .
• Become first Point of contact for payment fraud escalations through our Slack channels.
• Support special projects as needed.
• Stay up to date with the latest fraud trends and techniques.

• 2-3 years of related professional fraud prevention experience.
• Expertise in analyzing large amounts of data and making decisions based on limited information.
• Vast SQL experience working with complex queries.
• Demonstrated ability to analyze and interpret data and develop strategic recommendations.
• Strong communication, organization, analytical and project management skills.
• Fluent English speaker.
• Must be able to work within a team environment.
• Desire to work in a fast-paced, fun work environment with a highly motivated team.

At Fiverr, we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you.

At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.