תיאור המשרה
Coralogix is rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing.
By enabling users to define different data pipelines per use case, we provide deep observability and security insights at an infinite scale, for less than half the cost.
We are looking for a talented Billing Specialist for our growing Finance team, who would take an active part in working with our customers and internal teams.
Responsibilities:
- Ensure that transactions are being prepared according to finance policies and approval standards are being met per set requirements.
- Responsible for verifying and processing daily invoices and collection
- Own customer billing issues to the point of resolution, keep our customers updated, and ensure all information tracked
- Empathetic customer communication and understanding of their priorities
- Review sales contracts, purchase orders, and other supporting documents to ensure proper billing
- Communicate with internal departments, including sales, finance, and customer service, to resolve billing-related issues.
- Process internal requests for address changes, billing account changes, rate changes, account termination, account reactivation, recurring billing additions, etc.
- Responsible for collection activities through special billing requirements and billing reconciliation issues as well as supplying customer documentation
- At least 2 years of experience as a Billing Specialist or similar position
- Bachelor's degree in finance, accounting, economics, or a related field - Advantage
- Experience from a SAAS company or Hi-tech environment
- Proficiency in Microsoft Office suite, excellent Excel skills are required.
- Experience with Salesforce- Must
- Experience with NetSuite- Must
- Excellent written and verbal communication skills
- Customer-focused and target-drive
- Excellent English – written and spoken
- Ability to work independently and manage multiple tasks simultaneously.
- Basic understanding of financial analysis, revenue recognition principles, and accounting concepts
Cultural Fit
We’re seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we’d love to hear from you.
Coralogix is an equal-opportunity employer and encourages applicants from all backgrounds to apply.
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