Director of Product, Fraud & Abuse

CHEQ is the global leader in Go-to-Market Security, trusted by over 15,000 customers worldwide to protect every aspect of their marketing, sales and data operation from bots, fake users, fraud and cyber attacks.

Powered by award-winning cybersecurity technology, CHEQ offers the broadest suite of solutions for securing the entire funnel, from paid marketing to on-site conversion, data and analytics.

CHEQ is a global company with offices in Tel-Aviv, New York, UK and Tokyo.

We are seeking a Director of Product to join our team and lead our Fraud & Abuse Management products.

As a Director of Product, you will play a vital role in defining and executing the product plan, ensuring that our products meet the needs of our customers and drive business growth.

You will collaborate closely with cross-functional teams, including engineering, design, marketing, and customer support, to develop and deliver innovative solutions that empower our clients to protect their website and APIs from fraud, abuse and bot attacks.

Responsibilities:

• Product Strategy and Roadmap: Develop and communicate a clear and compelling product strategy for your products, aligned with the company's vision and market trends. Collaborate with key stakeholders to define the product roadmap and prioritize features based on customer needs, market opportunities, and business goals.
• Market and Customer Research: Conduct market research and gather customer insights to identify market trends, customer pain points, and opportunities for product enhancements. Use this information to drive product innovation and differentiation.
• Product Development and Execution: Work closely with the engineering and design teams to translate product requirements into actionable plans. Define user stories, prioritize feature development, and ensure timely delivery of high-quality solutions. Collaborate with engineering teams to address technical challenges and ensure product scalability, reliability, and security.
• Cross-functional Collaboration: Partner with marketing and sales teams to gather customer feedback, understand market demands, and ensure successful product launches. Provide product expertise and support to these teams, enabling them to effectively promote, sell, and support Ensighten.com products.
• Product Performance Analysis: Define and track key performance indicators (KPIs) to evaluate the success and impact of the products. Monitor user adoption, customer satisfaction, and revenue growth metrics. Analyze data and user feedback to identify areas for improvement and drive product optimization.
• Competitive Analysis: Stay informed about the competitive landscape and emerging industry trends related to online risk and fraud. Conduct competitive analysis to identify product gaps and opportunities for differentiation. Use this information to refine the product roadmap and drive competitive advantage.
• Customer Advocacy: Serve as a customer advocate throughout the product development process. Engage with customers, understand their pain points, and incorporate their feedback into product requirements and enhancements. Continuously seek opportunities to improve the customer experience and drive customer success with Ensighten.com products.
• Requirements:

• Proven Experience: At least 5 years of experience in product management in online risk management, onsite fraud prevention, or bot mitigation. Experience with enterprise software products and B2B markets is mandatory.
• Technical Knowledge: Solid understanding of APIs, javascript, and networking. Familiarity with relevant cybersecurity technologies and techniques.
• Customer Focus: Passion for understanding customer needs and delivering exceptional user experiences. Demonstrated ability to translate customer requirements into actionable product features.
• Strategic Thinking: Ability to think strategically and align product initiatives with business goals. Proven track record of developing and executing product strategies that drive revenue growth and market success.
• Strong Communication Skills: Excellent written and verbal communication skills in English, with the ability to effectively collaborate with cross-functional teams, present ideas, and influence stakeholders at all levels.
• Analytical and Data-driven: Proficient in data analysis, using metrics and analytics tools to inform product decision-making. Ability to draw insights from data, identify trends, and make informed decisions.
• Project Management: Strong project management skills, with the ability to manage multiple priorities, meet deadlines, and drive results in a fast-paced environment.
• Bachelor's or Master's degree in computer science, engineering, business administration, or a related field is preferred.